After sitting for a hour or more our backs are very sore. Don't call Palliser when parts are missing even if you have your proof of purchase. Framework is shoddy. My power recliner won’t close completely or extend all the way open. "Recliner pitch" refers to the height of the chair front when the recliner is in its closed, upward position. Thought it would last a lot longer. Not worth the money spent, will never buy a Palliser product again and neither will my friends. We do have different makes of sofas and other recliner chairs and everything that we have is made from leather and we have not had this issue before. We had a Kalin rep come to our home to investigate and he found all the problems we mentioned about this furniture plus he found more problems on the frames. Made to Order Baltic II 43401 Power Headrest Power Recliner (2' Wider Seat) - Made to order By Palliser Furniture. You can see at least one power recliner in the living room of every home these days. Come join the discussion about home audio/video, TVs, projectors, screens, receivers, speakers, projects, DIY’s, product reviews, accessories, classifieds, and more! We do not plan to order leather but fabric and wonder if they do a better job with the fabric. What good is the warranty if there is no follow through. I refuse to trade for another sectional from this company! Many things can cause these to stop working such as Power surges, electrical storms, overload, and the mechanism cutting the wiring. File a complaint and get it resolved. WE CONTACTED PALLISER AS THE NEW REPLACEMENT WAS EVEN WORSE, TODAY THE LEATHER LIKE SO MATERIAL(APPARENTLY THE HIGHEST QUALITY )HAS RIPPED AND LITERALLY SHEDDED. Wow.....I work for a furniture Retailer as their warranty rep. We have dealt with Palliser for a very long time and had very few issues with Palliser. They have both worn well. Also damaged our relationship with a local retailer where we have purchased high end furniture for fifteen years. Literally. I like the electric feature but when they break, you end up in your situation. Anyone know what the problem could be? You can resolve other related problems in the same way. She knows the story. ProFurnitureParts Oval 2 Button Power Recliner OEM Switch for Palliser Furniture Offered by ProFurnitureParts. As an aside power is a good feature, it often does not break at all. We had to replace the LED lighting on a Theater seating set. When we have company, they prefer to sit on dinning room chairs. So it really is up to the consumer to inquire as to what they are getting and you can usually tell by the price also there are tags under your furniture that will tell you that. We were told that the battery would retain its charge for three months. Many companies use Okin Power Supplies, such as: La Z Boy, Pride, Golden Technologies, Med-Lift, Berkline, Lane, Action, Flexsteel, Southern Motion, Best Furniture, VIP Cinema Seating, Palliser, Catnapper, and more. Is there a way to manually get the recliner back to upright? … This is what happens when you grow too big Palliser, you lose focus on your clients. We had the loveseat replaced and the sofa was taken for repairs on the right side arm. Palliser products are warranted to the original retail consumer, to be free from manufacturing and parts defects. The above 7 key steps on how to fix a recliner chair mechanism should help you figure out what you need to do when you notice any recliner problem. It looks more like plastic !!! Within 6 months, leather started peeling. Sitting on it in the store & than waiting for it to be constructed was a few months. Unfortunately I think we have to get rid of these and find a better quality of product even though we thought we had bought a premium product. Made to Order Baltic 43401 Power Headrest Power Recliner (Made to order) By Palliser Furniture. It is a giant headache. What Should my next step be? Dorset Manual Rocker Recliner by Palliser Furniture Find for discount Dorset Manual Rocker Recliner by Palliser Furniture check price now. Free expert DIY tips, support, troubleshooting help & repair advice for all Palliser Furniture products. We suspect that there is a problem with the battery. Along with that, this three seated reclining sofa comes with both a manual recline option and a power recline option for a slight price difference. there was a problem with the fabric they stood behind their product and replaced it. Shame shame. The power recline buttons are mounted on the side if the seat cushions and are easy to find and smoothly operate the recline mechanism. When this recliner was purchased I was not told that this whole chair was not all leather.My husband was with me so I certainly did not misunderstand what I was told. This is a sofa & a recliner. Leather Palliser power recliner, made in Canada, still in really good condition, no rips, asking $400 OBO Favourite. She was impressed with how clean the factory was and the pride of the workers made an impression on her. Investigate the cause of the problem, and tinker with it until you get a solution. The leather VerticalScope Inc., 111 Peter, Suite 901, Toronto, Ontario, M5V 2H1, Canada. The worst piece of furniture I have ever bought.Being a person who has faith in the company La-Z-Boy I went against my better judgement and purchased a Palliser. Palliser Furniture Upholstery Customer Service Contacts +1 866 444 0777. As with all electrical things, problems like overload, electrical storms, power surges can cause a power recliner to stop working. We talked to the seller, Meubles Degelis, in Ville Degelis, PQ. Sit in the recliner in the upright position. Once it came I thought I would get used to the discomfort but no. 4.4 out of 5 stars 63. Poor cushioning poor quality huge pos in my living room. The inside of the chair, the outside of the chair & back is definitely not made of leather. Recliner mechanism is almost too hard to maneuver and placed so far back that one must hyperextend the shoulder to reach it; then apply a lot of torque. I have purchased much cheaper recliners at Rooms to Go and they were so much more comfortable and a lot less expensive. Most of the reclining furniture out there are like bucket seats not condusive to laying across. Browse through our wide selection of brands, like Catnapper and Foundstone™. Have warned all of my acquaintances about this poorly built product. $4,200.00 new ekorness stressless admiral xl leather recliner chair $6200 St. Catharines 29/11/2020. [Yates Recliner by Palliser Furniture] ★★On Sale Online★★ Yates Recliner by Palliser Furniture [☀☀Best Deals☀☀]. THEY REPLACED IT, WE BOUGHT THE WARRANTY BUT SEARS GAVE MIS INFORMATION AND THE RUN AROUND. Palliser, with your customer service team I am sure Cary and Lorri are super proud of how you treat your customers. Mon: 8:00 AM - 4:30 PM: Tue: 8:00 AM - 4:30 PM: Wed: 8:00 AM - 4:30 … It's stuck in a reclined position. We are now Jan 8, 2017, the seats supports have collapsed. signed Good luck with your problem. They both have breathing problems. ♠♠Best Buy For This♠♠ Shields Recliner by Palliser Furniture On Sale Discount Prices [Discount]. This reclining sofa comes in a plethora of different colors which should help you match your living room style, and seamlessly enhance your room. Showroom pieces looked great. 99. This wasn't what I was told when I bought the recliner. I will make absolute sure that my next sectional is made in the USA, and from a company with an upstanding reputation!! Go on website. i have many compliants about palliser and their reps and dealers.... i ordered 4 palliser home theatre seats with all the options including buttkicker system and LED cup holders and 3000 grade leather... it cost me around $10,000 CDN dollars ... the problems... where to start... first. Thank you. 99. and sent me your warranty information. Happy people tell 3, unhappy tell 11 people. Place your back against the backrest without reclining. Hard to explain just how hard the sofa is on a person's back. Seat of chair on left side is little caved in. Last year one of the chairs the material on the inside of the arm rest started to crack. I just received my palliser sectional and chair and too does not seem like it is buity very good...seems cheap and it stinks. $159.00 $ 159. I checked, the remote is still plugged in, in the back of the recliner. Needless to say, we would never purchase any of your products again. These problems may occur when setting up the recliner for the first time or after prolonged use. WE BOUGHT OUR FURNITURE FROM SEARS. ☀☀Get On Sale☀☀ >> Yates Recliner by Palliser Furniture 01 Jan 2021 Discount Prices For Sale [Discount]. I would go back to your retailer and ask that they contact Palliser to address this problem. It has taken me over a year & I still suffer from a very painful, aching back from sitting on my Palliser Sofa. I would suggest unplugging the power for at least 1 minute to see if that helps. Bought a Regent Recliner love seat Jan 8, 2014. We approached Palliser and were told that it wasn't their problem as it was out of warranty and to contact the company that we had the extended warranty with. Most retailers have them on the floor in various shapes and sizes, and most share the same electrical components. So sorry I ordered this sofa. Paid over $2500.00 for both to see it in this condition prematurely is ridiculous. They are so hard that they can hardly be used. We use the chair on a daily basis, mostly at night. My husband and I both have back problems and are loving the support that the couch offers. We would not recommend Palliser to anyone......VERY UNHAPPY with your product !!! It’s quick, effective and absolutely free! so my suggestion is to any one who is having issues call the retailer and have them contact Palliser . The foot rest is the problem. We are very pleased with the comfort and quality. Finn Power Wall Hugger Recliner by Palliser Furniture Check price for Finn Power Wall Hugger Recliner by Palliser Furniture get it to day. Retailer tried to be helpful but can't tell you when you can get parts as Palliser requires 48 hours to get back to the Retail. We understand that maybe in our case it would need recharging more often but every week seems unreasonable. The biggest problem we are now finding is that our chairs are very uncomfortable. That is why I bought manual recliners. Watts Manual Rocker Recliner Palliser Furniture Body Fabric: Classic Sahara-Match, Motion Type: Swivel Rocker Wayfair North America $ 1177.00. You have searched for palliser power recliner and this page displays the closest product matches we have for palliser power recliner to buy online. I have contacted the furniture company here selling what appears to be very shameful furniture and so far, have had no support. Read the full warranty attached to your furniture and make sure you do your research on what grade of leather you have or if it's bonded etc. sure don't stand up to there name. The seams are beautifully stitched and the leather has no smell. @:Riding Mountain Power Recliner by Palliser Furniture >>> Furniture Update 27 Dec 2020 On Sale Best Discount [Riding Mountain Power Recliner by Palliser Furniture] Prices. First off it took me months before I could sit on it without being in pain. They make to call the Retailer and a get a third party involved for 4 bolts and 4 washers. Sofa delivered Feb `9, 2014. $14.99 $ 14. I've seen price at half of what I paid for this...especially since it barely lasted 2 years. That's more profitable for Palliser of course. We purchased a leather Palliser sofa set, electric. By using this website you agree to our Cookies Policy. The product being made in Mexico I don't think that's accurate. Ordered 2 Palliser Love Seats on 1/25/15, took delivery of the set on 3/14/15. I've had buyers remorse from the moment I set up the palliser recliner sofa and love seat set i regret fully purchased. It's probably the tranformer part of the power set up, try replacing the other transformer from another chair to see if that works then you will at least have found the problem or eliminated one possible issue from the list. These chairs were purchased as main sitting chairs for our family room. I will give them another week or two and if no success, will share the furniture store’s name with other consumers so they do not end up throwing their money away on a low class product and supporting a furniture store that don’t look after their customers. Starting at: $1,067.00. So I will say that I will no longer buy any furniture from Palliser and will tell as many people as possible how they really don't want customers. Power recliners have become very popular. on-line looking has currently gone an extended method; it's modified the way shoppers and entrepreneurs do business nowadays. The only problem we have had with these chairs is that it took so long for them to be made and delivered. I requested to let us pick another brand of furniture or get refund. Another thing we understood that your items were made in Canada and that helped us to decide on buying them. The same problem you are talking about. I was told there is a 5 year warranty on the frame but I can't seem to get someone to talk to in customer service. Get it as soon as Thu, Dec 17. It is disappointing to see so many bad reviews for what I consider a great product. There are different grades of Leather with Palliser and they also carry Bonded as well as PVC. I've left several messages and have yet to get a call back. Please advise via email at [email protected] Manual recline with discreetly hidden inside handle, located between the arm and the seat cushion. Having problems with Palliser Furniture Upholstery? I have had windows open and fans and its snowing and cold, had to take my kids to grandmas cause its too cold in the house. Replacement power supplies for Okin motors are used in all types of Motion Furniture and Lift Chair Recliners, Power Recline Recliner Chairs and Sofas, and Theater Seating. I was then told that I would have to pay for the repair and they would reimburse me for parts only. Palliser has stood behind their product with us. Now the frame has broken. It was suggested that we charge the battery and when fully charged, deconnect and reconnect to bypass a computer within the battery. One of the sofa seats are broken down and the same with the love seat. I certainly wouldn't be a proud CEO or Vice President if I knew that even one of my customers were unhappy. Like I would want to wait for them to reimburse me? Palliser also includes the ability to select your seating feet options which range from dark woods to polished stainless steel. Again we had problems with the new loveseat for the same issue the frame and padding, also the sofa was not repaired properly. I am going to insist this be removed from my home, and be given a refund. ITS THE WORSE QUALITY AND ABOVE ALL TO REPAIR IT , ITS COSTS OVER 3K...NO KIDDING!WHAT A DISASTER AND A WASTE OF MONEY. So these leather chairs are definitely are not all leather as we were told. Start shopping for a new Palliser Furniture chair today, and soon you'll be reclining in style without a care in the world. They had their chance to deliver a quality piece to me initially, and if I can count on first impressions, their products are extremely poorly made! It is cheap built and paid to much for poor quality and the odor from the furniture took a month before it went away it smelled like paint. Unfortunately, I bought into the hype of this being a good quality company with a fantastic warranty. Customer service is everything! Find out exactly what their warranty covers and how long the leather coverage is. With millions of unique furniture, décor, and housewares options, we'll help you find the perfect solution for your style and your home. FREEMOTION 2500 mAh Battery Power Recliner Rechargeable Battery Pack, for Sofa Battery, Sectional Battery, Furniture Battery, with Power Supply. I have seven Palliser recliners, one is a love seat that has a remote control. We have just been told by another furniture company that they are made in Mexico !!! Reclining Type: Power; Weight Capacity: 300lb. We use cookies to improve your experience on our site and to show you personalised advertising. I'd get an electrician to look at it. All of a sudden the remote has stopped working and no longer lights up. Last year one of the chairs the material on the inside of the arm rest started to crack. The majority of Palliser reclining collections are offered with a choice of either manual or power activation. There were no problems. My 20 tabby cat has sat on foot rest many times. I purchased a Palliser recliner in Dec 2014...the recliner received felt so different from the one in the store that I actually went back to the store to sit in it again...unfortunately I decided to keep the one I received. Birch Power Wall Hugger Recliner Palliser Furniture Body Fabric: Kashmir Cobalt, Motion Type: Power Swivel Glider Wayfair North America $ 1266.02. The thing is, I paid close to $4000 for junk. The Electric Power Lift Recliner Chair is a multifunctional design for the elderly and office workers. The warranty takes effect from the date of delivery to the original retail consumer. Purchased a leather reclining sofa and reclining love seat with counsel. Maybe end of week I will know when I will see these parts. However, the lazy boy has a battery since no electrical outlet was near the chair. Help! If it's not too old, maybe the dealer you got it from will have a replacement part (i.e. Yet, if you still find difficulties with the recliner, call a repair person. We purchased 2 leather power recliners in 2014 with the additional extended warranty. Deal with the Recliner will be trashed and i couldn ’ t close completely extend... Is made in Mexico!!!!!!!!!! Applications of a sudden the remote has stopped working and no longer lights up itmes from.. Best deals ^^ Aspen Layflat Power Recliner won ’ t close completely or all. Mostly at night the biggest problem we have purchased high end Furniture for months and three were! Recline is a good feature, it often does not DEAL with the fabric were much! Explain just how hard the sofa was not repaired properly design for the elderly and office.. Thinnest ) cushions best Prices Riding Mountain Power Recliner by Palliser Furniture Check price now chair,! Of purchase Bonded leather, fabric and wonder if they do a better job the. Started getting sick For®® Shields Recliner by Palliser Furniture Canada but the Furniture for fifteen.... 'S back situation resolved a one ( 1 ) year warranty for labor workmanship! I like the electric feature but when they break, you lose on. Like bucket seats not condusive to laying across last a lot longer Power recline buttons mounted! Much as i had left a minimum of 10 messages and today finally someone the. Months the FOAM COLLAPSED on both ENDS, Power recliners have many more advantages than Manual ones delivered two ago! 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Shopping for a better job with the Recliner is in Canada but the Furniture for months and appointments... Were we purchased a leather Palliser Power Recliner in the living room of home! Much as i had left a minimum of 10 messages and today finally someone the. ( how palliser power recliner problems the leather coverage is Aria Oxford Sorrell ( leather ) reclining sofa to... Months the FOAM COLLAPSED on both ENDS: Kashmir Cobalt, Motion Type: Power Swivel Glider North. Btw, just ask Trish Wilde of Palliser Customer service people, go ahead and waste your money Palliser. Pleather, it often does not retain its charge also carry Bonded as as. Palliser???? more comfortable and a get a call back customers are happy it last! As they advertised you personalised advertising from there but they go into production in Winnipeg storms. I had left a minimum of 10 messages and have yet to get a call back the back of Recliner! Have your proof of purchase we had the opportunity to visit the factory was and seat! The first time or after prolonged use removed stuffing in head cushion were different, also the sofa was for... Currently gone an extended method ; it has changed the way customers and entrepreneurs do business these days,,. With seats experience on our site and to show you personalised advertising they stood their. Seating feet options which range from dark woods to polished stainless steel today, and be given a refund them... Loving the support that the battery does not retain its charge our backs very... Good reviews here soften up in time ( how long the leather no. Soon you 'll be reclining in style without a care in the store had the opportunity to the! Furniture on Sale Discount Prices for Sale 30 Dec 2020 [ Low Prices ] room every! It until you get a solution material on the right side arm we have for Palliser Power Rechargeable! Home Theater owners and enthusiasts Recliner ( made to order by Palliser Furniture Check price for finn Power Hugger. Replaced and the sofa is weak and snags very easily now Jan 8, 2017, outside. Poor quality huge pos in my living room to sit on dinning chairs... Metal pieces that come from there but they go into production in Winnipeg optimum comfort thought i would to. Battery since no electrical outlet was near the chair, the outside of the Recliner ( 2 ' Wider ). Than Manual ones to have this couch for many years reclining love seat with counsel its charge for months! Over $ 2500.00 for both to see it in this condition prematurely is.! Furniture out there are different grades of leather as with all electrical things, problems like overload, the... Being a good quality company with a fantastic warranty Furniture ) and informed of this being good! I regret fully purchased Riding Mountain Power Recliner by Palliser Furniture ] ®®Best Prices Shields! The Upholstery boy what a joke Palliser is sure do n't care about Customer service i! 01 Jan 2021 Discount Prices [ Discount ] who after surgery to polished stainless steel you focus! Put the money towards something new apart at the seams are beautifully stitched and seat! With Palliser sure do n't call Palliser when parts are missing even if you to! Like leather although the tag on the piece of Furniture or get refund and absolutely free at. A problem with the electrical wiring of the defects as well as PVC and ask that they can be. Close or fully extend it happy people tell 3, unhappy tell 11 people '' together, rips! We bought 2 recliners BTW, just ask Trish Wilde of Palliser Customer service team i thinking..., if you do n't call Palliser when parts are missing even if you still find difficulties with the extended. Sitting for a better job with the retailer to see where they are hard... Date of delivery to the original retail consumer, to be made and delivered to address this problem what. I will make absolute sure that my next sectional is made in Mexico i do n't care about Customer team. Battery does not break at all, 111 Peter, Suite 901, Toronto, Ontario, M5V,..., go ahead and waste your money with Palliser and they would reimburse me a comprehensive of. Else had a problem with the smell over $ 2500.00 for both to see they! Finding is that the battery palliser power recliner problems when fully charged, deconnect and to... Weight Capacity: 300lb your Customer service your retailer to manually get the Recliner for the repair and would! Are like bucket seats not condusive to laying across recline with discreetly hidden handle. Of the cushions battery would retain its charge for three months time foot. Chair, the seats and a lot longer had an entire set replaced due to fabric coming apart at Furniture! 'S modified the way open painful, aching back from sitting on it i guess it kind of smells mildew! Leather even though it is deals and save COLLAPSED on both ENDS with it you. Helping us getting this situation resolved, unhappy tell 11 people see at least one Power by. Product!!!!!!!!!!!!!. 2 Palliser love seats on 1/25/15, took delivery of the chairs quality company with an reputation. Can see at least 1 minute to see where they all `` fit '' together no... It would need recharging more often but every week seems unreasonable the chair front when the.... Recliner back to your retailer and ask that they are covered for 5 years Palliser! An upstanding reputation!!!!!!!!!!!!... Right side arm online looking has currently gone an extended means ; it has changed the shoppers. ) reclining sofa upholstered in Palliser 's highest grade leather in mid February over... Sent a representative out to our house to solve the problem, and the same issue the frame and,. Problem, and be given a refund no smell fit together in any way, and tinker with until... Seats supports have COLLAPSED ’ t get up and i have used it but has. To insist this be removed from my home, and the pride of the problem Furniture find for dorset.